@twipped Yeah I've been suspecting that for a while as a software dev. Feels like the higher-ups don't quite know what software we actually need and this feeling gets passed down to me, who needs to figure out how to build it anyway.

However in the process of the jobhunt I keep finding new and exciting bugs in clunky job application form software and think "if only there was someone willing and able to fix this in return for a modest wage! oh well, back to filling out these janky application forms i guess".

Therefore I think there is real work to be done in fixing software jank. But making the user experience slightly better (and for the unemployed, no less!) doesn't bring in the kind of big bucks new products supposedly do. as a result we get existing software becoming jankier and weird tech trends. and sometimes the latter causes the former!