Samsung appliances have been like this for a while. I got a Samsung dryer in 2015 and it is by far the biggest piece of crap I have ever used. Thankfully I’m good at repairing appliances but this was a next level piece of crap. It was constantly wearing out drum rollers, belts, belt tensioners, and other parts. I was having to repair it almost on a yearly basis. I ended up just stocking a bunch of parts in a cabinet in the laundry room so when it failed I was able to fix it the same day. There are some 3rd party parts kids where they provide upgraded parts that seem to last longer. The drum rollers and belt tensioner pulley use low quality bushings that I upgraded to a 3rd party ball bearing parts and that made a big difference in reliability. I gave it to my mom and warned her about the issues with it and stocked her up on parts so anytime she has an issue she calls me and I can repair it the same day. Thankfully it’s not too difficult to work on. A friend of mine got an entire Samsung appliance package and he dreads that decision every day. He hates his fridge, dishwasher, washer, and dryer. Years ago I got two Bosch dishwashers and those have been great. Only minor repairs like replacement spray arms and a replacement rack glide have been needed on those. Otherwise they have been solid units and have fantastic performance. A few years ago I got a GE combo washer/heat pump unit and it is definitely more convenient than separate units but it does have some flaws. The drain pump filter needs more maintenance than a typical unit. Some of the gunk gets past the drain filter and has caused the drain pump to clog. The dryer filter lets some lint past which causes the evaporator coil to clog somewhat over time. Cleaning the evaporator is difficult as access is quite limited so I had to buy some special long reach cleaning brushes and vacuum attachments. Sometimes the door doesn’t unlock when it’s supposed to because of a firmware issue. And lastly it causes more wrinkles in clothes than a conventional dryer.