#coles

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@CanvasesByPeter@mementomori.social · Feb 16, 2026
It's not looking too good for #Coles after their first day in court.. "Barrister Garry Rich SC, acting for the ACCC, gave the court the example of Coles’ pricing of 1.2kg cans of Nature’s Gift wet dog food. Coles had sold the dog food for $4 for 296 days between April 2022 and February 2023, Rich told the court. The supermarket then increased the price of that product by a “whopping 50%” to $6 and sold it at the higher retail price for just seven days. After a week, Coles changed the price of the dog food to $4.50 and told customers it was on sale as part of the “Down Down” promotion, claiming that price “was” $6." I've personally seen them do this on McVitties Chocolate Biscuits, Heritage Mill Cereal, Deodorants, and various other products.. #Supermarket #Corruption #News #HumanRights #Consumer #Law #Australia
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@CanvasesByPeter@mementomori.social · Feb 13, 2026
Just a heads up: If you click to talk to support on the coles webpage and type "talk to agent" it no longer sends you to a 'real' person anymore, it still sends you to an AI bot but gives the bot a 'human-like' randomised name.. You can tell it's a bot as it types a huge long sentence with your name and details in a fraction of a second.. I just reported that one of their frozen meals had broken white plastic from the shattered tray again all through the food, and when I said this was around the 15th time this has happened over the last year I got the standard cut-n-paste response: "We're sorry for the inconvenience, is there anything else we can help you with today?" Never mind the fact that people are going to die from this sooner or later, sharp plastic through your food WILL tend to cause that if left unchecked by management.. 🤦‍♂️ 🤦‍♀️ 🤦 #Coles #CustomerServiceFail #FoodSafety
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