You’re mixing up privacy and anonymity. Encryption alone doesn’t make you anonymous — that’s true — but Proton never claimed it would. Their promise is that email content is end-to-end encrypted, which is why they can’t hand over the messages themselves.
In the case reported by 404 Media, the identification came from payment information, not from breaking encryption. If you pay with a credit card, your identity is already tied to the account. That would happen with any service under a legal jurisdiction.
The real takeaway isn’t that Proton is “garbage”, it’s that most people misunderstand what encryption actually protects.
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