Henry

@aura @codemonkeymike @HitokiriEric @coldclimate Had a new Mac with a line of dead pixels. Apple support kindly guided me through reset and removal from my account while connected to the internet. Exchanged for a new one. A couple of months later I get a notification that the dead pixel Mac has been added to my Facetime and such … I was able to verify because I kept the serial number screen shots.

@cmconseils And by extension: It's amazing how your luck improves with practice...