Why use AI to simulate customer research?
Why not actually talk to actual people?
New from me: The forgotten superpower of listening to customers.
https://buttondown.com/creativegood/archive/the-forgotten-superpower-of-listening-to-customers/
Mark Hurst
@markhurst@mastodon.social
mastodon
4.6.0-nightly.2026-03-12
Host of Techtonic on WFMU: https://techtonic.fm .. Projects and bio at https://creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
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4d ago
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
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5d ago
Just posted to Good Reports in my Creative Good Forum.
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
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6d ago
From the new Techtonic, with Jesse Jarnow - aka @bourgwick@heads.social - as we talk about how to properly dispose of surveillance phones.
Please pledge to @WFMU@c.im to support my (volunteer) show:
https://pledge.wfmu.org/donate?program=TD&step=landing
Full episode:
https://techtonic.fm/episodes/2026-03-09-marathon-week-2-w-cohost-jesse-jarnow/
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
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6d ago
This is quite good.
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Mar 06, 2026
AI is central to this illegal war.
New from me -
https://buttondown.com/creativegood/archive/ai-and-the-illegal-war/
View on mastodon.social
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Mar 05, 2026
“The oligarchs are now floating the hype that their AI, used in the illegal war, is ‘precise’ and can ‘prioritize targets.’ I invite them to look at the photos of the schoolgirls’ coffins - then tell me again about ‘precision.’”
New from me - AI and the illegal war:
https://buttondown.com/creativegood/archive/ai-and-the-illegal-war/
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Mar 03, 2026
From my newest Techtonic, with @WFMU@c.im station manager Ken Freedman. This after I played the clip of Sam Altman talking about "training human beings."
Please pledge to WFMU to support my (volunteer) show:
https://pledge.wfmu.org/donate/TD
Full episode:
https://techtonic.fm/episodes/2026-03-02-marathon-week-1-w-cohost-station-manager-ken-freedman/
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 27, 2026
RE: @mlupica@c.im
This is the way.
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 26, 2026
“Zuck claims that users appreciate his platforms because they’re *valuable*. It’s like the intrinsic value of a slot machine, or a cigarette, or a crack pipe. Addicts the world over are so thankful for the *value* they experience every day.”
New from me:
https://buttondown.com/creativegood/archive/zuck-in-the-dock/
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 26, 2026
Remember when teams tried to make the customer experience *better*?
That was a different time.
"MTA to blast 75-decibel ads in subways in latest disruption for NYC commuters — and agency barely makes money off them"
https://nypost.com/2026/02/25/us-news/mta-to-blast-75-decibel-ads-in-subways-as-critics-blast-fahrenheit-451-style-spin/
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 25, 2026
RE: @markhurst@mastodon.social
With the news of AI being jammed into nuclear weapons systems, this unfortunately is looking even more relevant:
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@markhurst@mastodon.social
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on mastodon.social
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@Gargron@mastodon.social
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@Gargron@mastodon.social
@markhurst@mastodon.social I don't know why they'd be stuck but can you try clicking "Mark all as read" at the top of the notifications screen?
Current reply
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 25, 2026
@Gargron@mastodon.social ahhh that did it, thanks - I missed it because I didn't know the double-check-mark icon meant "mark all as read". but now I know 👍
View full thread on mastodon.social
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 25, 2026
Mastodon question: any idea why my notifications are stuck at 40? I've viewed them, scrolled through them, etc. - have logged out and logged back in - yet the number will not change or disappear.
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 24, 2026
I'm celebrating 400 episodes of Techtonic - with handpicked excerpts of past interviews, featuring @jasonkoebler@mastodon.social @writearthur@mastodon.social @byrontau@journa.host & more.
Full episode:
https://techtonic.fm/episodes/2026-02-23-celebrating-400-episodes-of-techtonic/
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 23, 2026
"Why aren’t we seeing.. calls for Bill Gates to be removed from the Gates Foundation?"
Important piece by @timschwab@mastodon.social , who has been warning about Gates for years:
https://timschwab.substack.com/p/the-epstein-files-should-end-bill
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Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Feb 21, 2026
Now THAT's a headline.
"The U.S. spent $30 billion to ditch textbooks for laptops and tablets: The result is the first generation less cognitively capable than their parents"
#edtech #education
https://fortune.com/2026/02/21/laptops-tablets-schools-gen-z-less-cognitively-capable-parents-first-time-cellphone-bans-standardized-test-scores/
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@cstross@wandering.shop
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@cstross@wandering.shop
The current Pope in 1982. He's even from Chicago: obviously a Blues Brother. As someone elsenet remarked, "He looks like he spent the 80s hunting undead gangsters and complaining about the wind."
Current reply
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
Mark Hurst
@markhurst@mastodon.social
Host of Techtonic on WFMU: https:// techtonic.fm .. Projects and bio at https:// creativegood.com .. anti-Big Tech, pro-everyone who's trying to make tech better.
mastodon.social
@markhurst@mastodon.social
·
Nov 15, 2025
@cstross@wandering.shop not just any Blues Brother, but specifically Elwood Blues. he must play a mean harmonica.
View full thread on mastodon.social
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