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https:// eickernews.com 📲 Your daily dose of tech news and media by @ gerrit eicker® 🚀 @ 3Dprint @ ai @ agile @ arglasses @ china @ crypto @ DAO @ fedizen @ india @ marketing @ media @ metaverse @ nft @ remotework @ shop @ shorts @ startups 👉 https:// t.me/eickernews
#Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. https://techcrunch.com/2026/03/11/zendesk-acquires-agentic-customer-service-startup-forethought/?eicker.news #tech #media #news